We are a wholesale business. Our products are usually sold per case (unless otherwise stated) and as such our minimum order is a Quarter Pallet. This equates to:
We will contact you once your order has been placed to confirm products, payment & delivery (cost & date).
We cannot guarantee the availability of any product at time of sale.
In the event that a product is unavailable when you place your order, we shall contact you to arrange replacement, or another acceptable arrangement for the completion of your order. We reserve the right to not accept any order made on the site (and will refund any order that we wish to not accept). We cannot guarantee the availability of specific years.
You have 7 days to cancel the order. Once the order has been confirmed and the despatch process started, we are unable to cancel the order (and any returns, as detailed below will be subject to delivery charges).
Delivery is through the Palletised Freight Distribution company, Pallex. Therefore the following steps need to be taken upon delivery of your order:
We are able to offer an exchange for any unwanted, none damaged and re-sellable goods. We are also able to offer a credit note. However we must be notified of any exchanges required, within 7 days of delivery. Any damaged or shortages in stock will be offered a full refund.
Returns are subject to transport charges and will be required to use Pallex.
All goods are Duty Paid but prices are excluding UK VAT (standard rate 20%).